Simply For Strings Reviews
(Rated by 2 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 2 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.5
- Return Policy5.0
- Good Value5.0
Recent Customer Reviews (2)
Benjamin McLean
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Nander Rikkert
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Simply For Strings Pros & Cons
Pros
1
Wide range of string instruments and accessories including violins, violas, cellos, and basses, plus bows, cases, rosin, chin rests, and shoulder rests.
2
Professional setup services by trained luthiers to ensure optimal sound and playability.
3
Trade-in service for upgrading instruments, with value based on condition and purchase history.
4
Australian owned and operated, based in Brisbane with a physical showroom located in a historic building.
5
Education solutions tailored for schools, teachers, and orchestras, including instrument supply, maintenance plans, and expert assessments.
6
Free shipping on orders (specific terms may apply).
7
Expert team including professional musicians and string specialists providing personalized customer care and advice.
8
Advanced instrument selection featuring high-quality makers like Helmut Illner, Jay Haide, and Pierre Marcel, with careful craftsmanship and setup.
9
Access to quality instruments designed to last a lifetime, balancing sound, quality, and performance.
10
Outstanding customer service with a focus on customer satisfaction and long-term musical development.
11
Support for educational programs with maintenance plans and expert visits to schools, helping sustain string programs.
12
Instruments are expertly set up and adjusted in-store, ensuring the best playing experience.
13
The trade-in program facilitates easy upgrading as players progress.
14
The company’s reputation for quality and service is recognized nationally, including awards like Australian Small Retailer of the Year 2018.
15
A welcoming community atmosphere that encourages musicians at all levels to feel supported and confident.
16
High-quality instruments and accessories: Simply for Strings specializes in boutique violins and string instruments, offering only top-quality products professionally set up by their workshop team.
17
Expert customer service: The staff is knowledgeable, courteous, and responsive, resolving queries typically in under an hour via multiple communication channels like email, phone, and live chat.
18
Reliable shipping: Delivery is generally within 5 days with over 94% on-time delivery and 95% of orders arriving accurate and undamaged.
19
Flexible rental program: They offer obligation-free instrument rentals with professionally maintained instruments, allowing customers to try before buying and change their mind without penalty.
20
Free shipping: Orders over $99 qualify for free shipping, enhancing affordability for customers.
21
Strong reputation: Established since 2005 with a flagship store in Brisbane, they have built a loyal customer base due to professionalism and product knowledge.
CONS
1
Rental cost considerations: Renting is cost-effective short-term but can become more expensive than buying if used long-term, which may not suit committed musicians.
2
Potential for worn rental instruments: While Simply for Strings maintains high standards, renting instruments from other suppliers can lead to issues with wear and frequent servicing, which could disrupt practice.
3
Limited physical presence: Although they have a brick-and-mortar store in Brisbane, customers outside the area rely on online shopping and shipping, which might be less ideal for those wanting in-person trials.
4
Shipping bulky items: Free shipping excludes bulky items, which may incur additional costs.
Simply For Strings Features and Benefits
Features
Wide range of string instruments and accessories
including violins, violas, cellos, and basses, plus bows, cases, rosin, chin rests, and shoulder rests
Professional setup services
by trained luthiers to ensure optimal sound and playability
Trade-in service
for upgrading instruments, with value based on condition and purchase history
Australian owned and operated
based in Brisbane with a physical showroom located in a historic building
Education solutions
tailored for schools, teachers, and orchestras, including instrument supply, maintenance plans, and expert assessments
Free shipping
on orders over $99 (specific terms may apply), enhancing affordability for customers
Expert team
including professional musicians and string specialists providing personalized customer care and advice
Advanced instrument selection
featuring high-quality makers like Helmut Illner, Jay Haide, and Pierre Marcel, with careful craftsmanship and setup
Reliable shipping
Delivery is generally within 5 days with over 94% on-time delivery and 95% of orders arriving accurate and undamaged
Flexible rental program
obligation-free instrument rentals with professionally maintained instruments, allowing customers to try before buying and change their mind without penalty